ESB International is always looking at ways to improve its service for its centres. The best way to do this is to find out exactly what individual centres want – deliver it where possible – and as a result build customer loyalty and high satisfaction levels. Your honest feedback enables ESB to provide an outstanding…
Earlier in the year we welcomed two new exclusively licensed centres to our ESOL International family; Bulgaria and North Macedonia. Over the last few weeks, we have held webinars for over 60 teachers to introduce them to ESB International and our assessments. Our fabulous ESB representative internationally Fabiana Pica has led the webinars, hosted by…
English Speaking Board (International) Ltd. has updated its Malpractice and Maladministration Policy as part of its review process to ensure all procedures and practices continue to meet the required legislative and regulatory compliance. ESB is committed to taking all reasonable steps to present the occurrence of any malpractice or maladministration in the development, delivery and…