{"id":72,"date":"2025-01-22T14:23:44","date_gmt":"2025-01-22T14:23:44","guid":{"rendered":"http:\/\/localhost\/wordpress\/?page_id=72"},"modified":"2026-01-21T11:10:21","modified_gmt":"2026-01-21T11:10:21","slug":"how-to-contact-us","status":"publish","type":"page","link":"https:\/\/esbuk.org\/index.php\/assessment-support\/how-to-contact-us\/","title":{"rendered":"How to contact us"},"content":{"rendered":"\n<h1 class=\"wp-block-heading has-x-large-font-size\" style=\"margin-top:var(--wp--preset--spacing--40);margin-right:var(--wp--preset--spacing--80);margin-bottom:var(--wp--preset--spacing--40);margin-left:var(--wp--preset--spacing--80);font-style:normal;font-weight:700\">How to Contact us<\/h1>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8d58dc84 wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40);padding-top:0;padding-right:var(--wp--preset--spacing--80);padding-bottom:0;padding-left:var(--wp--preset--spacing--80)\">\n<div class=\"wp-block-column is-vertically-aligned-center is-layout-flow wp-block-column-is-layout-flow\" style=\"padding-right:0;padding-left:0\">\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:700\">We&#8217;re here to help!<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Contact hours: 9 am &#8211; 4.30 pm, Monday &#8211; Friday<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Main telephone number: 01695 573 439<\/p>\n\n\n\n<p class=\"has-medium-font-size\">Address: English Speaking Board (International) Ltd. 9 Hattersley Court, Ormskirk, L39 2AY<\/p>\n\n\n\n<p class=\"has-link-color has-medium-font-size wp-elements-7af9ef2ce6badedd54e2c51920c5288a\">Main contact email: <a href=\"mailto:customer@esbuk.org\">customer@esbuk.org<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"has-text-align-center\"><iframe src=\"https:\/\/www.google.com\/maps\/embed?pb=!1m14!1m8!1m3!1d849.7859536486169!2d-2.8794691374997297!3d53.573862268581!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x487b164b23eea313%3A0xc9ec3a61a6212441!2sEnglish%20Speaking%20Board%20(International)%20Ltd.!5e0!3m2!1sen!2suk!4v1758808623102!5m2!1sen!2suk\" width=\"600\" height=\"450\" style=\"border:0;\" allowfullscreen=\"\" loading=\"lazy\" referrerpolicy=\"no-referrer-when-downgrade\"><\/iframe><\/p>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-base-color has-text-color has-background has-link-color has-large-font-size wp-elements-9082e384b30ce9bf771fea53a14ea9e4\" style=\"background-color:#012651;margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--80);padding-left:var(--wp--preset--spacing--80);font-style:normal;font-weight:700\">Let&#8217;s Direct your Query to the Right Team<\/h2>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-c6a03c77 wp-block-columns-is-layout-flex\" style=\"padding-right:var(--wp--preset--spacing--80);padding-left:var(--wp--preset--spacing--80)\">\n<div class=\"wp-block-column is-vertically-aligned-top has-background is-layout-flow wp-container-core-column-is-layout-58285e11 wp-block-column-is-layout-flow\" style=\"border-radius:15px;background-color:#f7f7f7;padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)\">\n<h3 class=\"wp-block-heading has-text-align-center has-large-font-size\" style=\"font-style:normal;font-weight:700\">Business Strategy<\/h3>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/esbuk.org\/wp-content\/uploads\/2026\/01\/Business-Strategy-Icon.png\" alt=\"\" class=\"wp-image-19316\"\/><\/figure>\n\n\n\n<ul style=\"margin-right:var(--wp--preset--spacing--40);margin-left:var(--wp--preset--spacing--40)\" class=\"wp-block-list has-medium-font-size\">\n<li class=\"has-medium-font-size\">You are interested in starting ESB qualifications at your centre.<\/li>\n\n\n\n<li class=\"has-medium-font-size\">You are based inside of the UK and would like to work with us.<\/li>\n\n\n\n<li class=\"has-medium-font-size\">You are based outside of the UK and would like to work with us.<\/li>\n\n\n\n<li class=\"has-medium-font-size\">You would like to know more about funding for our qualifications.<\/li>\n\n\n\n<li class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:600\">Complete the accompanying form if you are interested in your learners taking our qualifications.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-group is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-feb2549a wp-block-group-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)\">\n<ul class=\"wp-block-social-links has-icon-color has-icon-background-color is-layout-flex wp-block-social-links-is-layout-flex\"><li style=\"color:#FFFFFF;background-color:#012651;\" class=\"wp-social-link wp-social-link-mail has-base-color wp-block-social-link\"><a href=\"mailto:business@esbuk.org\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M19,5H5c-1.1,0-2,.9-2,2v10c0,1.1.9,2,2,2h14c1.1,0,2-.9,2-2V7c0-1.1-.9-2-2-2zm.5,12c0,.3-.2.5-.5.5H5c-.3,0-.5-.2-.5-.5V9.8l7.5,5.6,7.5-5.6V17zm0-9.1L12,13.6,4.5,7.9V7c0-.3.2-.5.5-.5h14c.3,0,.5.2.5.5v.9z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Mail<\/span><\/a><\/li><\/ul>\n\n\n\n<p class=\"has-text-align-center has-small-font-size\">01695 573439<br>option 1<br><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<iframe loading=\"lazy\" width=\"700px\" height=\"600px\" src=\"https:\/\/forms.cloud.microsoft\/e\/r8rvpFK1Nd?embed=true\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" style=\"border: none; max-width:100%; max-height:100vh\" allowfullscreen webkitallowfullscreen mozallowfullscreen msallowfullscreen> <\/iframe>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50)\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-2d2d4663 wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--80);padding-left:var(--wp--preset--spacing--80)\">\n<div class=\"wp-block-column is-vertically-aligned-top has-background is-layout-flow wp-container-core-column-is-layout-996288d1 wp-block-column-is-layout-flow\" style=\"border-radius:15px;background-color:#f7f7f7;padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)\">\n<h3 class=\"wp-block-heading has-text-align-center has-large-font-size\" style=\"font-style:normal;font-weight:700\">Customer Experience<\/h3>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/esbuk.org\/wp-content\/uploads\/2026\/01\/Customer-Experience-Icon.png\" alt=\"\" class=\"wp-image-19314\"\/><\/figure>\n\n\n\n<ul style=\"margin-right:var(--wp--preset--spacing--40);margin-left:var(--wp--preset--spacing--40)\" class=\"wp-block-list has-medium-font-size\">\n<li class=\"has-medium-font-size\">You have a question about a booking.<\/li>\n\n\n\n<li class=\"has-medium-font-size\">You would like to know more about the My ESB booking hub.<\/li>\n\n\n\n<li class=\"has-medium-font-size\">You would like to speak about your upcoming assessment(s).<\/li>\n\n\n\n<li class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:600\">Complete the accompanying form if you require assistance with a new or existing assessment booking.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-group is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-feb2549a wp-block-group-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)\">\n<ul class=\"wp-block-social-links has-icon-color has-icon-background-color is-layout-flex wp-block-social-links-is-layout-flex\"><li style=\"color:#FFFFFF;background-color:#012651;\" class=\"wp-social-link wp-social-link-mail has-base-color wp-block-social-link\"><a href=\"mailto:customer@esbuk.org\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M19,5H5c-1.1,0-2,.9-2,2v10c0,1.1.9,2,2,2h14c1.1,0,2-.9,2-2V7c0-1.1-.9-2-2-2zm.5,12c0,.3-.2.5-.5.5H5c-.3,0-.5-.2-.5-.5V9.8l7.5,5.6,7.5-5.6V17zm0-9.1L12,13.6,4.5,7.9V7c0-.3.2-.5.5-.5h14c.3,0,.5.2.5.5v.9z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Mail<\/span><\/a><\/li><\/ul>\n\n\n\n<p class=\"has-text-align-center has-small-font-size\">01695 573439<br>option 2<br><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<iframe loading=\"lazy\" width=\"700px\" height=\"600px\" src=\"https:\/\/forms.cloud.microsoft\/Pages\/ResponsePage.aspx?id=T_Iza3f_w0qCqx5ybqifW9ZHUxZ34vhHmeNlVMm9iiFUMDNYQk9BRzRGTFlVVU1MMVFMTzFQTUVFNi4u&#038;embed=true\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" style=\"border: none; max-width:100%; max-height:100vh\" allowfullscreen webkitallowfullscreen mozallowfullscreen msallowfullscreen> <\/iframe>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" style=\"margin-top:var(--wp--preset--spacing--50);margin-bottom:var(--wp--preset--spacing--50)\"\/>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-d93c9377 wp-block-columns-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--80);padding-left:var(--wp--preset--spacing--80)\">\n<div class=\"wp-block-column is-vertically-aligned-top has-background is-layout-flow wp-container-core-column-is-layout-996288d1 wp-block-column-is-layout-flow\" style=\"border-radius:15px;background-color:#f7f7f7;padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)\">\n<h3 class=\"wp-block-heading has-text-align-center has-large-font-size\" style=\"font-style:normal;font-weight:700\">Educational Delivery<\/h3>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/esbuk.org\/wp-content\/uploads\/2025\/10\/Gears-icon-2-50px.png\" alt=\"\" class=\"wp-image-1281\"\/><\/figure>\n\n\n\n<ul style=\"margin-right:var(--wp--preset--spacing--40);margin-left:var(--wp--preset--spacing--40)\" class=\"wp-block-list has-medium-font-size\">\n<li class=\"has-medium-font-size\">You would like to know more about a qualification.<\/li>\n\n\n\n<li class=\"has-medium-font-size\">You need to know more about Reasonable Adjustments or Special Consideration.<\/li>\n\n\n\n<li class=\"has-medium-font-size\">You would like to ask a question about our teaching resources.<\/li>\n\n\n\n<li class=\"has-medium-font-size\">You would like to know more about remote assessments.<\/li>\n\n\n\n<li>You would like to ask us about our policies and procedures.<\/li>\n\n\n\n<li>You would like to discuss an incident that occurred during an assessment.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-group is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-feb2549a wp-block-group-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)\">\n<ul class=\"wp-block-social-links has-icon-color has-icon-background-color is-layout-flex wp-block-social-links-is-layout-flex\"><li style=\"color:#FFFFFF;background-color:#012651;\" class=\"wp-social-link wp-social-link-mail has-base-color wp-block-social-link\"><a href=\"mailto:product@esbuk.org\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M19,5H5c-1.1,0-2,.9-2,2v10c0,1.1.9,2,2,2h14c1.1,0,2-.9,2-2V7c0-1.1-.9-2-2-2zm.5,12c0,.3-.2.5-.5.5H5c-.3,0-.5-.2-.5-.5V9.8l7.5,5.6,7.5-5.6V17zm0-9.1L12,13.6,4.5,7.9V7c0-.3.2-.5.5-.5h14c.3,0,.5.2.5.5v.9z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Mail<\/span><\/a><\/li><\/ul>\n\n\n\n<p class=\"has-text-align-center has-small-font-size\">01695 573439<br>option 4<br><\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-background is-layout-flow wp-container-core-column-is-layout-996288d1 wp-block-column-is-layout-flow\" style=\"border-radius:15px;background-color:#f7f7f7;padding-top:var(--wp--preset--spacing--40);padding-right:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);padding-left:var(--wp--preset--spacing--40)\">\n<h3 class=\"wp-block-heading has-text-align-center has-large-font-size\" style=\"font-style:normal;font-weight:700\">Finance &amp; Premises<\/h3>\n\n\n\n<figure class=\"wp-block-image aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"50\" height=\"50\" src=\"https:\/\/esbuk.org\/wp-content\/uploads\/2025\/10\/Calculaotr-icon-50px.png\" alt=\"\" class=\"wp-image-1374\"\/><\/figure>\n\n\n\n<ul style=\"margin-right:var(--wp--preset--spacing--40);margin-left:var(--wp--preset--spacing--40)\" class=\"wp-block-list has-medium-font-size\">\n<li class=\"has-medium-font-size\">You have a query about an invoice.<\/li>\n\n\n\n<li class=\"has-medium-font-size\">You are a supplier or third-party of ESB International.<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-group is-content-justification-center is-nowrap is-layout-flex wp-container-core-group-is-layout-feb2549a wp-block-group-is-layout-flex\" style=\"margin-top:var(--wp--preset--spacing--40);margin-bottom:var(--wp--preset--spacing--40)\">\n<ul class=\"wp-block-social-links has-icon-color has-icon-background-color is-layout-flex wp-block-social-links-is-layout-flex\"><li style=\"color:#FFFFFF;background-color:#012651;\" class=\"wp-social-link wp-social-link-mail has-base-color wp-block-social-link\"><a href=\"mailto:accounts@esbuk.org\" class=\"wp-block-social-link-anchor\"><svg width=\"24\" height=\"24\" viewBox=\"0 0 24 24\" version=\"1.1\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\" focusable=\"false\"><path d=\"M19,5H5c-1.1,0-2,.9-2,2v10c0,1.1.9,2,2,2h14c1.1,0,2-.9,2-2V7c0-1.1-.9-2-2-2zm.5,12c0,.3-.2.5-.5.5H5c-.3,0-.5-.2-.5-.5V9.8l7.5,5.6,7.5-5.6V17zm0-9.1L12,13.6,4.5,7.9V7c0-.3.2-.5.5-.5h14c.3,0,.5.2.5.5v.9z\"><\/path><\/svg><span class=\"wp-block-social-link-label screen-reader-text\">Mail<\/span><\/a><\/li><\/ul>\n\n\n\n<p class=\"has-text-align-center has-small-font-size\">01695 573439<br>option 3<br><\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>How to Contact us We&#8217;re here to help! Contact hours: 9 am &#8211; 4.30 pm, Monday &#8211; Friday Main telephone number: 01695 573 439 Address: English Speaking Board (International) Ltd. 9 Hattersley Court, Ormskirk, L39 2AY Main contact email: customer@esbuk.org Let&#8217;s Direct your Query to the Right Team Business Strategy 01695 573439option 1 Customer Experience [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":62,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"wp-custom-template-esb-template","meta":{"footnotes":""},"class_list":["post-72","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/esbuk.org\/index.php\/wp-json\/wp\/v2\/pages\/72","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/esbuk.org\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/esbuk.org\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/esbuk.org\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/esbuk.org\/index.php\/wp-json\/wp\/v2\/comments?post=72"}],"version-history":[{"count":14,"href":"https:\/\/esbuk.org\/index.php\/wp-json\/wp\/v2\/pages\/72\/revisions"}],"predecessor-version":[{"id":19453,"href":"https:\/\/esbuk.org\/index.php\/wp-json\/wp\/v2\/pages\/72\/revisions\/19453"}],"up":[{"embeddable":true,"href":"https:\/\/esbuk.org\/index.php\/wp-json\/wp\/v2\/pages\/62"}],"wp:attachment":[{"href":"https:\/\/esbuk.org\/index.php\/wp-json\/wp\/v2\/media?parent=72"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}