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Absence through illness

For use with candidate who is absence through illness

Child Protection Policy

ESB and ESB centres have Safeguarding and Child Protection policies and procedures in place and all adults should abide by these.

Code of Conduct

All adults involved in English Speaking Board activities should follow the ESB Code of Conduct.

Competition Terms and Conditions

Refer to this document for the terms and conditions attached to entering ESB competitions.

Enquiries, Complaints and Appeals

ESB monitors the qualifications and services it offers to teachers, tutors and learners to keep our standards as high as possible.

Data Protection Policy

ESB is committed to protecting the privacy and confidentiality of all of its users.

Equality and Diversity Policy

ESB is committed to making this policy fully effective and takes advice, where appropriate, from the Equality and Human Rights Commission.

Photography and Contributions Policy

For customers who submit an image or other contribution to ESB. This policy includes ESB's Photography Consent Form.

Replacement Certificate Request Form

Customers may use one Replacement Certificate Request Form per certificate request. This form may be photocopied.

Malpractice and Maladministration Policy and Guidelines

The policy provides guidance on handling occurrences of malpractice and maladministration.

Sanctions Policy and Guidelines

This policy has been written to support ESB’s Malpractice and Maladministration policy.

Recognition of Prior Learning Policy

This policy has been written to provide information on how to apply for Recognition of Prior Learning (RPL).

Invoicing Policy

This policy provides guidance on ESB's invoicing policy and payment details.

Qualification Withdrawal Policy

This policy provides guidance on the removal of qualifications.

Reasonable Adjustment and Special Considerations Policy

For customers who are using the products and services of ESB and who submit requests for reasonable adjustments and special consideration.

Notice to Centres - Speech Rebranding

A notice to centres about the rebranding of our Speech qualifications.

Safeguarding Policy

This policy provides guidance on how we safeguard the welfare of children, young people and vulnerable adult learners.

Safeguarding Procedure

This procedure provides guidance on safeguarding responsibilities and gives defined process for all ESB employees and contractors to follow.

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