English Speaking Board (International) Ltd. (ESB International) is currently looking to recruit an IT support lead in a small future-focussed assessment business. To be successful you need to be:

– a self-starter, interested in new technologies that underpin our assessment business
– dynamic, positive and willing to learn about assessment to support the technologies that we use.

Our business is as an awarding body; creating, assessing, administering and certificating assessments to 75,000 learners annually. For us, IT is at the centre of how we create a great experience for our clients and create business processes that deliver customer-friendly digital experiences and accurate assessment outcomes.

With 25 Head Office colleagues, 70 assessors out in the field and over 450 centres with two major international clients, we are a busy and constantly evolving workplace.

The role:

• The delivery of IT support services for a variety of 3rd party technologies that deliver our assessment product outcomes:

1. SQL Server database holding centre, learner and assessment data with a web interface booking system linked to our website
2. software and hardware for Optical Mark Reader administration
3. e certification web application and specialist certificate printer
4. online assessment application
5. website

• Ensure security and storage of data to meet GDPR compliance and other regulatory requirements (educational and charity regulators)
• Be responsible for the delivery of IT support services across the organisation, including helpdesk, IT infrastructure, desk top hardware and related software, telecoms, printers and web-based meeting technology

The post is offered as a permanent, full-time (5 days a week) role subject to a 6 months’ probationary period. It is based at ESB’s offices in Hattersley Court, Burscough Road, Ormskirk, Lancashire, L39 2AY and offers a salary of £34,900-£42,000. We offer an attractive pension scheme (see job description).

Please send your completed ESB application form (CVs alone not accepted) by 9.00 am on Wednesday, December 16th, 2020.

Remote interviews will be held via video conferencing on the afternoon of December 22nd, 2020.

Please click here to view the full job description and information on how to apply.