We have released new Centre Handbooks for our Speech, ESOL Skills for Life and centre assessed qualifications. They are available to download on our Policies and Procedures page.


Safeguarding –  the welfare of children, young people and vulnerable adult learners is something ESB places a huge importance on.

ESB is committed to promoting the safety and welfare of all learners, delivering its assessments in a way that protects them.

ESB’s contact with children and vulnerable adults

The ESB team do not have direct responsibility for, or frequent contact with children, young people or vulnerable adults on a regular basis. Therefore, ESB assessors and other members of the ESB team should be accompanied by a responsible adult when working with children and/or vulnerable adults. If ESB personnel find themselves without an accompanying adult, they will remove themselves from the situation immediately.

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What are my safeguarding responsibilities as an ESB centre?

ESB centres are responsible for:

  • Appointing their own Safeguarding Lead/Safeguarding Coordinator.
  • Having in place their own Safeguarding Policy and Procedures.

In the event that a safeguarding incident occurs at one of ESB’s approved centres, it may be necessary to liaise with the Safeguarding Coordinator/Safeguarding Lead at ESB Head Office, to provide information pertaining to an incident, as per the requirements of the Safeguarding policy.

ESB is committed to:

  • Protecting children, young people and vulnerable adults during their assessment.
  • Preventing impairment of children’s, young person’s and vulnerable adult’s health and development.
  • Ensuring that children and young people grow up in circumstances consistent with the provision of safe and effective care.
  • Taking action to enable all children, young people and vulnerable adults to have the best outcomes.
  • People, and organisations, working together to prevent and stop both the risks and experience of abuse and neglect.
  • People, and organisations, making sure that a learner’s wellbeing is promoted including, where appropriate, taking fully into account their views, wishes, feelings and beliefs in deciding on any action.
  • Recognising that vulnerable people sometimes have complex interpersonal relationships and may be ambivalent, unclear or unrealistic about their personal circumstances and therefore potential risks to their safety and/ or well-being.

Safeguarding and ESB assessments:

  • ESB requires all of its employees and assessors, who come into contact with children, young people and vulnerable adults on a regular basis to obtain a Basic Disclosure Check. All ESB assessors must update their DBS record every three years to satisfy our safeguarding requirements. ESB assessors are happy to produce a copy of their DBS certificate on request on arrival at a centre. We strongly encourage all centres to ask our assessors for their DBS certificate before admitting them to the premises.
  • ESB centres are responsible for ensuring that a responsible adult from their organisation is available to attend assessments where children, young people and vulnerable adults are present. A responsible adult must be someone who has knowledge of the centre’s own Safeguarding Policy and Procedures. The ESB assessor must not be left alone with children, young people or vulnerable adults at any time.

For full information, please refer to our Safeguarding Policy and Centre Handbook.

ESB reviews its safeguarding policy annually to ensure its procedures and practices continue to meet legislative and regulatory compliance. If required, ESB reserve the right to make changes at any time in line with customer and stakeholder feedback, changes in its practices as a result of actions from the regulatory authorities, external agencies, or in compliance with changes in government legislation.

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