Privacy Statement

This privacy statement sets out how ESB International uses and protects any information that you give ESB when you use this website.

ESB International is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

ESB International audits and updates its policies regularly. For our latest Privacy and Data Protection policies, please visit our Handbooks, Policies and Procedures page.

What we collect

We will only collect personal information from you in the event that you choose to complete one of the forms found on our website. The information these forms request is strictly for the purposes stated by the form and compliant with UK GDPR. The information we collect can include:

Your name
Contact details (e.g. email address, phone number)
Your place of employment and job role
Geographic and demographic information
Other information relevant for the purposes of a specific form (e.g. a customer survey or job application)

How we process the information we collect

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable electronic and managerial procedures to safeguard the information we collect from our website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

A cookie is a small file which asks permission to be placed on your computer’s hard drive. The file is added and the cookie helps analyse web traffic, track usage and store your shopping basket.

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
Through continuous use of the website you are implying that you agree to our cookie policy.