Jobs

At English Speaking Board (International) Ltd, we’re looking for dedicated people to join us in our mission of empowering the oracy and language skills of our learners. Whether you’re seeking a fulfilling career, with flexible working arrangements at our Ormskirk head office, or you’re an experienced professional interested in self‑employed opportunities as an Assessor, Assessment Writer or Marker, we regularly recruit talented individuals throughout the year.


ESOL Skills for Life Senior Assessor

Location: home based(possibility of some office-based activities and significant travel across the UK)

Contract: 104 contracted days across an academic year

Salary: £205 daily fee

English Speaking Board (International) Ltd. is recruiting a number of Senior Assessors (ESOL Skills for Life) to ensure the quality of our external assesment activities.

This is an exciting opportunity to join the ESOL Skills for Life assessment team and play a key leadership role in supporting learners, tutors and assessors, ensuring every interaction that our customers and assessors have with ESB reflects our values and commitment to quality.

As a specialist awarding organisation, ESB International creates, assesses and awards qualifications for Oracy and English language to 40,000 learners annually, across 12 countries. Our learner numbers and assessor teams are increasing rapidly and we are recruiting Senior Assessors for our ESOL Skills for Life team of assessors, markers and
moderators.

Why work for ESB International?

  • our amazing customer focus and service to our clients
  • along with our deep commitment to our learners and
  • our positive and caring organisation.

With 18 Head Office colleagues, 90 assessors and markers out in the field and over 250 centres and international clients we are a busy and constantly evolving workplace.

The main activities of this leadership role:

  • To support centres from onboarding to delivery of our ESOL Skills for Life qualifications
  • To recruit, train, standardise, moderate and support assessors and markers to ensure that every learner is assessed fairly and every centre has a positive experience with ESB
  • To manage quality assurance activities to meet and exceed our regulators’ requirements
  • To support the Educational Delivery team in developing resources and products

These roles are open to external applicants and ESB assessors and markers. They are carried out in addition to any contracted role as an assessor/marker. To ensure currency, the Senior Assessor is expected to assess at least 5 days a year.

The role:

  • 104 contracted days across an academic year
  • Daily fee £205
  • Home-based with the possibility of some office-based activities
  • Significant travel across the UK to deliver in person training at centres or moderating assessors

Qualifications and experience

  • ESOL teaching qualifications at Level 5 or above
  • Recent, relevant teaching experience
  • Substantial experience as an assessor, examiner or marker
  • Experience or qualifications in language assessment would be an advantage
  • Confident with technology and working both face-to-face and remotely

Applicants should write a supporting statement along with their CV outlining:

  • Their interest in ESB International
  • Their interest in the role and what they can bring to it

Please send your completed application to ESB by Friday 14th of August 2026.

Interviews to held at our Ormskirk office, date to be confirmed.


Head of Customer Experience

Location: hybrid-working (2-3 days per week office based)

Contract: Permanent, full time (subject to 6 months’ probationary period

Salary: £45,000 – £57,000 dependent on experience and current salary

English Speaking Board (International) Ltd. is seeking an exceptional Head of Customer Experience to lead and enhance the experience of our customers, centres and learners across the UK and internationally.

This is an exciting opportunity to join the Senior Leadership Team at a respected educational awarding organisation and play a key leadership role in shaping customer strategy, driving service excellence, and ensuring every interaction with ESB reflects our values and commitment to quality.

Our business is, as a specialist awarding organisation creating, assessing and awarding qualifications for Oracy and English language to 40,000 learners annually, across 12 countries.

To be successful you need to be:

  • An inspiring leader who can motivate teams, foster collaboration, and deliver an exceptional
  • customer experience at every stage of the customer journey.
  • Passionate about creating a deep understanding about our clients and their needs and how our products add value to their work or enable the further study and employment journeys of their learners
  • Someone who shares our values to champion the power of human connection, self-advocacy, communication and confidence building

Why work for ESB International?

  • Our amazing customer focus and service to our clients
  • Along with our deep commitment to our learners and
  • Our positive and caring organisation.

With 18 Head Office colleagues, 80 assessors and markers out in the field and over 250 centres and international clients we are a busy and constantly evolving workplace.

The main activities of this leadership role:

  • To play a leadership role with English Speaking Board (International) Ltd. to achieve the business strategy for the delivery of an outstanding customer experience.
  • Developing a team with outstanding customer service skills across ESB’s entire customer base, via our Digital, CRM, Email, Telephone, and any other channels.
  • Managing the effectiveness of our bespoke assessment management system in liaison with our IT partners.
  • Taking responsibility for ESB’s Enquiries, Complaints and Appeals policy and procedures.
  • In liaison with the Head of Commercial, contribute to our whole of business Customer Journey focus to ensure our clients are on boarded and retained to achieve revenue targets and maintain our purpose and customer value propositions.

The post:

  • Permanent, full-time (5 days a week) subject to 6 months’ probationary period
  • Salary: Senior Manager Grade 7 (£45,000-£ 57,000) dependent on experience and current salary
  • Location: Hybrid working (2-3 days per week office based) at ESB’s Office, 9 Hattersley Court, Burscough Road, Ormskirk, Lancashire, L39 2AY
  • Pension: We also offer an attractive pension scheme (see job description).

Applicants should write a supporting statement along with their CV to outline:

  • Their interest in ESB International
  • Their interest in the role

ESOL Skills for Life Marker

  • Location: remote (within 20 miles of our Ormskirk head office).
  • Pay: competitive
  • Contract: self-employed
  • Closing date: 30/06/2026

Are you an ESOL Skills for Life tutor looking for a new opportunity and have at least two years ESOL Skills for Life teaching experience in the last 5 years? 

English Speaking Board (International) Ltd. (ESB International) is recruiting for Markers and Moderators of our ESOL Skills for Life writing qualifications at levels Entry 1 to Level 2. We offer an attractive level of pay for suitable candidates. Please only apply if you have the required ESOL teaching experience as candidates must have this to progress to interview stage. 

Successful candidates must live within approximately 20 miles of our offices at 9 Hattersley Court, Burscough Road, Ormskirk, Lancashire, L39 2AY. Markers pick up and return marked scripts to the offices. 

As our centres book assessments when they need them, marking take place throughout the academic year. Usually, we experience peak periods of assessing towards the end of each term. 

This role is offered on a self-employed basis.

To apply, please send a CV and covering letter.

Applications will be reviewed as they come in – so please apply as soon as possible. 

ESOL International Life Marker

  • Location: remote (within 1hr commute of our Ormskirk head office).
  • Pay: competitive
  • Contract: self-employed
  • Closing date: 30/06/2026

Are you an ESOL International teacher/tutor looking for a new opportunity and have at least two years ESOL Skills for Life teaching experience in the last 5 years? 

English Speaking Board (International) Ltd. (ESB International) is recruiting for Markers of our ESOL International writing qualifications at levels A1 to C2. We offer an attractive level of pay for suitable candidates. Please only apply if you have the required ESOL teaching experience as candidates must have this to progress to interview stage.

Successful candidates must live within 1 hour’s commute of our offices in Ormskirk at 9 Hattersley Court, Burscough Road, Ormskirk, Lancashire, L39 2AY.  

You will be required during our peak business periods in the months of January and June-July. Markers will be required to attend marking weekend sessions (1 weekend in January and 2 marking weekends in June/July) at our Ormskirk offices. Additionally, Markers are asked to pick up and return marked scripts to the offices.

As our centres book assessments when they need them, marking take place throughout the academic year. Usually, we experience peak periods of assessing towards the end of each term. 

This role is offered on a self-employed basis.

To apply, please send a CV and covering letter.

Applications will be reviewed as they come in – so please apply as soon as possible. 


Register your interest in an Assessor, Writer or Marker role

Even when specific roles aren’t advertised, we welcome expressions of interest from those who share our commitment to exceptional assessment and learner achievement.

If you’re interested in becoming an ESB Assessor, Writer or Marker, please email us to register your interest.