English Speaking Board (International) Ltd

Author: Liam Morton

  • ESB Celebrates World Book Day 2025 by Promoting the Joy of Reading

    I used to see reading a book as a punishment… and now it’s one of my favourite hobbies.

    ESB learner

    Research shows that children who read for pleasure achieve higher academic success and enhanced well-being. According to the National Literacy Trust, young people who enjoy reading are three times more likely to have higher mental well-being compared to those who do not.  


    Through ESB’s unique oracy assessments, learners are encouraged to develop their speaking and listening skills by engaging with literature in meaningful ways, boosting reading for pleasure.  

    Says ESB’s Chief Executive, Tina Renshaw:

    At ESB, we believe in nurturing confident, expressive young people who find joy and connection through books. By promoting reading for pleasure, we empower learners to unlock a lifelong love of literature and self-expression. ESB’s oracy qualifications provide structured opportunities for learners to read aloud and discuss books of their choice.

    Below you can find 3 videos of learners undertaking our qualifications across primary, secondary and post 16, reading from their favourite book.

    Penelope-Rae
    (Primary level)

    Freddie
    (Secondary level)

    Siyon
    (16+)

    ESB Staff join the celebration

    To further celebrate World Book Day, ESB’s staff are also embracing this initiative. Staff members were invited to record a short video recommending a book and reading an excerpt, reinforcing the message that reading is a lifelong joy, no matter how old you are!

    Contact business@esbuk.org today and we would be delighted to discuss how our qualifications can support learners in developing their love of reading!

  • English Speaking Board (International) Ltd. puts feedback into action

    At English Speaking Board (International) Ltd. (ESB), it is our aim to equip all learners with the English Language and Oracy skills to empower them to realise their full potential and look to the future with confidence.

    In line with our commitment to this purpose, we prioritise feedback from our schools, colleges, and third sector organisations, seeing each piece as an invaluable opportunity for growth. Every suggestion, question, comment, and concern is carefully evaluated, driving our continuous improvement and enabling us to deliver the highest quality assessment services. This commitment was one of the reasons we were named Awarding Organisation of the Year in 2023.

    The 2023-24 academic year highlighted this commitment in action:

    • Supporting an impressive 49,141 learners, ESB achieved an on-time delivery rate of 99% for results and certificates.
    • Additionally, ESB has witnessed a positive downward trend in the number of enquiries relating to learner results, reflecting our proactive approach to resolving potential concerns early.
    • We focus on a close, supportive and proactive working relationship with our centres. We resolve 96.3% of all centre queries in just 48 hours. Only 3.7% of enquiries take a little longer to resolve.

    The ESB Experience: Exceptional, Efficient, Elevate

    Our experience with ESB has been exceptional. We have found that ESB is highly receptive to feedback—when we’ve highlighted issues or made suggestions, they’ve responded thoughtfully and worked with us to implement adjustments. This level of collaboration and attentiveness to educator input has made ESB a valuable and trusted partner for our ESOL programme.

    The organisation has successfully combined quality with efficiency, which has allowed us to elevate our ESOL programme. We’re pleased with the positive feedback from learners and look forward to continuing our journey with ESB.

    Michael Killin, Curriculum Manager at Dudley College, September 2024



    We want to hear from you!

    To share your feedback and contribute to ongoing improvements at ESB, please contact us directly at business@esbuk.org. We would love to hear from you. Together, we can continue to raise – and celebrate – the achievements of our learners and create a brighter future for all.

    If you have a specific query at any point during 2024/25 and wish to contact our Head Office Team directly, please find all the contact details of the relevant teams below. We are delighted to answer any questions you may have. 

    ESB Team and Function  Email Address  Telephone Number  
    Customer Experience  
    Bookings / Webinars / ‘My ESB Hub’ / Results and Certificates  
    customer@esbuk.org     01695 573439  Option 2  
    Product Development  
    Further qualification guidance / Sample Materials / Resources 
    product@esbuk.org  01695 573439  Option 4  
    Finance  accounts@esbuk.org  01695 573439  Option 3  
    IT  itsupport@esbuk.org   01695 573439  Option 0  
    Business Strategy Team  
    Any general enquiries / Training / CB Fund  
    business@esbuk.org  01695 573439  Option 1  


  • Week 4 of ESB’s ‘Oracy for All’ Campaign: Oracy for Independent Living and Social Interaction

    English Speaking Board (International) Ltd. (ESB) launches Week 4 of its ‘Oracy for All’ campaign, designed to reach out to, and empower more learners with significant learning needs through its ambitious and inclusive oracy qualifications.

    Oracy for Independent Living and Social Interaction

    • ‘Spoken language is crucial for successfully navigating social interactions and different cultural contexts. Strong oracy skills enable children and young people to express their feelings, advocate for their beliefs, and build and maintain healthy relationships.’ The National Literacy Trust quoted in the Oracy Education Commission’s 2024 Report

    Oracy Education Commission Evidence

    ‘59% of children say strong communication skills make them feel happier.’

    PEARSON SCHOOL REPORT, (written evidence to the OEC Commission 2024)

    ‘52% of parents say their children (aged 5-9 years old) are struggling to make friends because they lack self-confidence in speaking to others.’

    ESU POLLING, (written evidence to the OEC Commission 2024)


    At ESB, we provide communication-rich experiences that build confidence in every learner, empowering them to advocate for themselves and navigate daily life with self-assurance and independence.


    This week emphasises how strong communication skills are not only essential in the classroom, but also foundational to self-advocacy, autonomy, and fulfilling interactions in the community. For learners with significant learning needs, these skills are even more vital for everyday tasks and for forming and maintaining meaningful relationships.

    For over 10 years, ESB has provided specialist opportunities for learners with significant additional needs to succeed and this commitment is ongoing. We wholeheartedly believe that developing oral communication strategies is one of the keys to living an independent life. For those learners who experience challenges with communication, the priority is to develop their confidence when interacting with others, enabling them to deal effectively with the practicalities of daily life.

    Tina Renshaw, Chief Executive of English Speaking Board (International) Ltd.

    Our Qualifications

    ESB offers qualifications called Communication for Independent Living and Social Interaction, a part of our suite of Building Confidence in Communication oracy qualifications for learners with significant learning needs.

    As part of the qualification, learners will be able to:  

    • Section 1: Acknowledge or Respond to a greeting (Entry 1) / Communicate about living independently (Entry 2) 
    • Section 2: Answer Questions / Tell a group about something of personal interest (Entry 1) / Read a short text out loud (Entry 2) 
    • Section 3: Be part of an audience / Join a group activity (Entry 1) / Make a telephone call to the emergency services (Entry 2) 
    • Section 4: Respond to a farewell / Show support as a listener (Entry 1) / Support the communication of others in the group (Entry 2) 

    Adds Tina:

    Our group-based approach to assessment, seamlessly integrated into any curriculum, is designed to support learners to become more independent, enabling them to confidently engage in activities and social exchanges

    Belfast Met College, a long-standing partner of ESB, has witnessed the profound impact these qualifications have on their students with significant learning difficulties and disabilities.

    Belfast Met has had the honour of working with ESB and has witnessed first-hand the transformative impact that ESB qualifications have on individuals’ lives, supporting nearly 2,000 students with learning difficulties and disabilities. As a result, our students can now communicate independently, not just in the college setting, but also in their wider community.

    Belfast Met College

    Our Teacher Resources

    To support educators in fostering oracy skills in the classroom, ESB offers a comprehensive range of teacher resources, specifically designed to help isolate and practice effective speaking and listening skills.

    These resources include three groups of activities:

    • Everyday interaction
    • Giving a presentation
    • Fine-tuning the message

    These activities can be easily adapted for students working at various levels, ensuring that all learners can benefit from them. There are also various tips on inclusive practice in the classroom.


    Make ‘Oracy for All’ a Reality

    ESB’s ‘Oracy for All’ campaign underscores ESB’s mission to make life-changing communication skills accessible to every learner.

    To learn more about ESB’s qualifications, join our webinar on Tuesday the 26th of November at 4.00pm for an in-depth look at how these qualifications can make a real difference to the lives of individuals. 

    If you are unable to attend the webinar, you can reach out to ESB’s Business Strategy Team at business@esbuk.org for additional resources and information.

  • A Sad Goodbye to Avril

    It was with great sadness that we learnt that passionate ESB supporter, our dear colleague and friend, Avril Newman, has passed away. 

    Avril embraced all aspects of ESB as a teacher, as a headteacher, as an ESB Trustee – twice! and as the face of our 70/70 anniversary campaign when she took on the role of Ambassador.

    Avril also coined the phrase, which for the past few years has become the cornerstone of how we describe the organisation, when she described what ESB has to offer: “Imagine a golden ticket to social mobility and future success.” Spoken from the heart and as ever, with Avril, authentic and coming from a place of great knowledge and professionalism.

    Avril was an amazing educator – and taught in Tower Hamlets in London for an incredible 55 years! In that time, she was headteacher of the fantastic Sir William Burrough School for 28 years.

    Her daughter, Debbie, who followed her Mum into the world of education and created the ground-breaking Oracy-led Noisy Classroom, and who was herself a former Trustee of ESB, said:

    Mum was such a passionate supporter of ESB and so many children at Sir William Burrough School benefited from being involved. She was delighted to become an Ambassador for the 70/70 Campaign and do what she could to spread the word. She was so thrilled when her granddaughter, my daughter, Talia, took her first ESB exam last year making us officially three generations of ESB!

    She was also a magistrate and a Freeman of the City of London (and yes she did take a sheep over London Bridge)!


    In her working life, Avril shared the same goal as ESB – to enable disadvantaged learners to communicate more effectively to allow them to reach their aspirations and follow their dreams. She was a Trustee at English Speaking Board on two occasions. She first stepped down from the role in 2009 when her daughter Debbie took over her position. She then returned to the Board in 2013 until 2021.

    Her school, a state education Primary School serving the local communities of Tower Hamlets, completed ESB assessments for many years as Avril was a fervent believer that it helped her learners, many of whom came from homes where English was not their first language, to improve their self-confidence and communication skills.  

    At the time of being appointed as our Ambassador, Avril said:

    I am overwhelmed to have been appointed as ESB’s 70/70 Ambassador! ESB assessments have been a great gift to our school. They give our pupils a structure and purpose and help them to find their voice. The speeches that my learners complete as part of their ESB assessment are very close to the heart and the culture of the community that I serve. They have the most enchanting experience with an ESB assessor, and they then feel a sense of achievement when they receive a certificate at the end of it. Do not underestimate the joy of that golden ticket that those children take home, that they can share and display, that their families in overcrowded, intergenerational, non-English speaking homes have enormous pride in.


    Sir William Burrough School, paid their own tribute: “Avril was the leader of Sir William Burrough for almost 30 years and in this time ceaselessly and passionately championed the school and its community. We remember her with the fondest of memories and cherish the proud legacy that she leaves behind.

    A BBC Report broadcast in 1999 discussing progress that minority groups could make given the right teaching, held up Avril’s school as a perfect example. The BBC said: “Bangladeshi pupils at one primary school in London prove that underachievement is not inevitable. At the Sir William Burrough primary school in the East End, in the national English tests they generally outstrip not only their white peers, but also the national average. The school puts its success down partly to its open-minded attitude to pupils whose mother tongue is not English”.

    Avril, always proud of her learners, contributed: “It is important to remember many ethnic minority children are bright and must not be treated as if they had learning difficulties, just because they have language difficulties.

    Finally, ESB’s Chief Executive, Tina Renshaw, who knew Avril well in all her ESB roles, remembers:

    Avril was such a special person and a magnificent educator. As the new CEO to ESB, she wanted me to see ESB in action and shared her school with me on a number of occasions to witness those children experience an Oracy education. For me she was committed, principled, dedicated, loving and empathetic. When I wanted to create a campaign to celebrate the impact of ESB when we turned 70, there was no-one else whom I would have chosen to be the ambassador for our 70/70 campaign. We wanted to increase the participation of our Outreach campaign where we support schools in situations like hers to access the life changing experience we believed “doing ESB” to be. She fulfilled that role as only she could,  coining a phrase that became its headline.

    Her educational legacy is clear, thousands of children who were empowered and respected in an environment that gave them life changing, rich, impactful and varied experiences.  I am always humbled that educators like Avril chose ESB to be part of that experience. Thank you Avril, ESB will continue to honour your legacy in our Outreach campaign.